Regular Hours. Our software support staff are available by telephone from 8:30 a.m. to 5:00 p.m. (Eastern Time) Monday through Friday.

After Hours and Holidays. Pager support service is 24 hours a day, including weekends and all North American holidays at (519) 501-4244. Expected response time is 20 minutes. Charges for after-hours support vary, depending upon your Peartree Support Contract.

Billing Procedure. Our policy at Peartree Software regarding work to be performed is to inform customers whether the work being requested is, or may be, billable. Please feel free to ask for clarification from any of our staff regarding pending work or your invoice.

We offer a variety of courses available throughout the year at our corporate office in Waterloo, or if you prefer, at your location. The courses listed below will be held in our classroom at Peartree Software in Waterloo, Ontario, Canada.

Prior to registering, please take a moment to read our Terms and Conditions on the Course Registration page.

Download the complete course catalogue or print the course calendar which offers the entire year at a glance. Both are presented in Adobe Acrobat .pdf format.

A free version of Acrobat Reader can be found here.

Click on a course name below for more information about the training session.

Dealership
Course	Date	Trainer	Register
All Modules	Feb 13&14, Apr 10&11, June 12&13, Oct 9&10	T.B.A
Parts Modules	March 8, May 8, Aug 14, Nov 23	T.B.A
Sales Modules	March 9, May 29, Aug 10, Nov 26	T.B.A
Service Modules	March 12, May 25, Aug 13, Nov 27	T.B.A
Finance Modules	March 13, May 30, Aug 15, Nov 27	T.B.A