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VoIP Services - Calgary, Vancouver, Kitchener-Waterloo

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Enterprise communication solutions

Remember the introduction of the fax? PC? Internet? E-mail? These were all disruptive technologies that have had a phenomenal impact on the way we do business.

The communications industry is in the middle of undergoing a drastic change based on the delivery of voice on the network. New integrated data and business phone systems are revolutionizing the way business is being conducted.

Working with the Glenbriar Communications Solution, or GCS, you will identify the benefits and compelling value you can achieve working with the VoIP (Voice Over IP) technology. GCS will show you how to get from here to there. Join the businesses that have benefitted from using GCS.

»  Scalability:  The GCS solution allows you to add additional sites (branch offices, home offices, warehouses) with incredible ease. Add a switch and phones to have immediate connection to the dd phones, change extensions, alter voice mail and reconfigure options without help.  Using ShoreTel, the phone system can scale seamlessly to over 10,000 phones.

»  Reliability:  Your communication system should have no single point of failure.  With GCS’s “Best of Breed’” technology, we utilize ShoreTel IP PBX with Cisco routers to develop a communications system with ‘five-nines’ reliability.

»  Ease of use: With a perceptive design and plug-and-play implementation, ShoreTel VoIP systems live up to their reputation as the industry's easiest solutions to deploy and use (award winning technology for small, medium and large size businesses). ShoreTel business phone systems remain flexible, so if companies want to change locations, employees can just pick up their phones and move. The minute the phones are reconnected, ShoreTel Smart systems know who users are and the features they want automatically.

Single vendor:  Glenbriar provides you with a single vendor option for your communication needs.  With years of experience in IT network, design and management, as well as PBX and PSTN service, supply and installation, Glenbriar has a unique set of skills to understand and solve your communication concerns. Glenbriar has a rich variety of clients in Calgary, Vancouver and Ontario.

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Faqs on Glenbriar VoIP
 
Q:  What is GCS?
A:  The Glenbriar Communication Solution, or GCS, fuses best-of-breed hardware and software products from ShoreTel, Cisco, Dell and third party vendors with Glenbriar's own proprietary methodologies and applications to produce the best available integrated business phone systems.
 
Q:  Is GCS a proprietary solution?
A:  While GCS deploys proprietary components, its adherence to standards and inclusion of a software development kit means it will interconnect with the widest possible array of software applications and hardware devices.
 
Q:  Does GCS compete with local telcos or carriers, or VOIP or cable line providers?
A:  No.  GCS operates in what we refer to as the "post-carrier" or "post-VOIP" space.  Inside the enterprise, GCS seamlessly integrates all of your voice and data from locations anywhere in the world into a single cohesive system.  Outside the enterprise, GCS interconnects with traditional analog or digital phone (PSTN/T1/PRI/BRI) or VOIP (SIP/MGCP) trunks to provide access to local and long distance calling.
 
Q:  Does GCS save on long distance or local calls?
A:  GCS dial plans are so smart that users dial standard long distance format, and the call is routed to any enterprise location where the call can be completed as a local call.  If all trunks are busy, it fails over to the traditional phone network.  Calls within the enterprise do not use trunk lines, reducing the number of local trunks.